Last updated: December 2, 2025

AURETEMPHE operates this website and store, including all related content, features, tools, products, and services, to provide a thoughtful and intentional shopping experience (the “Services”). Our store is powered by Shopify which allows us to deliver the Services securely and efficiently.

This Privacy Policy explains how we collect, use, and disclose your personal information when you access or use the Services, make a purchase, or otherwise communicate with us. In case of conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs the collection, processing, and disclosure of personal information.

By using our Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

“Personal information” refers to information that identifies or can reasonably be linked to you or another person. It does not include information collected anonymously or de-identified. Depending on how you interact with the Services, we may collect:

• Contact Details: Name, billing and shipping addresses, phone number, email.

• Financial Information: Payment details, transaction information, and payment confirmations.

• Account Information: Username, password, security questions, preferences, and settings.

• Transaction Information: Products viewed, added to cart or wishlist, purchased, returned, exchanged, or canceled.

• Communications: Information you provide when contacting us.

• Device Information: IP address, browser, device, and network identifiers.

• Usage Information: Interactions with the Services, including pages visited and time spent.

Sources of Personal Information

We may collect personal information from multiple sources:

• Directly from you: When you create an account, shop, or communicate with us.

• Automatically: Via cookies and similar technologies through the Services (see Cookies).

• From service providers: Engaged to support our operations, including payment processors, shipping, and customer service.

• From partners or third parties: Such as analytics providers or business partners.

How We Use Personal Information

We use personal information to:

• Provide, tailor, and improve the Services: Process orders, payments, returns, and exchanges; remember preferences; manage accounts; arrange shipping; facilitate reviews; and deliver a personalized shopping experience.

• Marketing and Advertising: Send newsletters or promotions about AURETEMPHE products. You can manage your preferences or unsubscribe at any time, and we respect your choices.

• Security and Fraud Prevention: Protect your account and our Services, detect fraudulent activity, and comply with legal obligations.

• Communications: Respond to inquiries and maintain a relationship with you.

• Legal Compliance: Fulfill legal requirements, respond to law enforcement requests, or enforce our policies.

• Secure Payments: For your security, all payments are processed through trusted third-party providers such as PayPal and credit card processors. Payment details are encrypted using SSL/TLS and are not stored on our servers, ensuring a safe and smooth checkout experience.

How We Share Personal Information

We may share your personal information:

• With Shopify, service providers, and vendors supporting our operations.

• With marketing and business partners, in compliance with applicable law.

• When authorized by you, for example, to fulfill orders or through social login features.

• Within our corporate group or affiliates.

• In connection with legal obligations, mergers, or business transactions.

Third-party services we use may include:

• Website analytics and tracking: Google Analytics, Meta Pixel

• Email marketing: Shopify Email

• Payment services: PayPal, credit card processors, and other third-party payment providers

• Account management: Shopify login and order tracking

Cookies and Tracking Technologies

Cookies are small files stored on your device when you visit a website. Shopify automatically sets cookies on this site to provide basic functionality, track usage, and enhance your experience. Third-party tracking tools, including Google Analytics and Meta Pixel, may also set cookies. You can manage your cookie preferences via your browser settings or the opt-out instructions on our website.

For more information on Shopify cookies, see Shopify Cookies Policy.

Relationship with Shopify

Our Services are hosted by Shopify. Information submitted is transmitted to Shopify and may be processed in Taiwan or other regions where Shopify operates. Shopify may use this information to provide enhanced features, including personalized recommendations. For more information, see Shopify Privacy Policy.

Third-Party Websites and Links

The Services may link to external websites. We are not responsible for their privacy practices or content. Please review their privacy policies before submitting personal information.

Children

We do not knowingly collect personal information from children under the legal age in your jurisdiction. If a child has provided information, please contact us to request deletion. As of the effective date of this Privacy Policy, we do not knowingly share or sell personal information of individuals under 16 years of age.

Security and Retention

We implement reasonable administrative, technical, and physical measures to protect your personal information. No system is completely secure, and we cannot guarantee absolute security.

Information is retained only as long as necessary to provide Services, comply with law, or resolve disputes.

Your Rights

Depending on your location, you may have rights to:

• Access, correct, delete, or receive a copy of your personal data.

• Restrict or object to processing.

• Withdraw consent where applicable.

• Manage marketing preferences.

We will not discriminate against you for exercising these rights. Verification may be required. You may designate an authorized agent to act on your behalf. For rights related to Shopify-processed data, visit Shopify Privacy Portal.

Complaints

If you have complaints about our handling of personal information, contact us at info@auretemphe.com. You may also contact your local data protection authority.

International Transfers

Transfers may occur to countries where our logistics, payment, or IT service providers operate, including but not limited to the US, EU, and Asia. Transfers rely on recognized mechanisms such as Standard Contractual Clauses.

Changes to This Policy

We may update this Privacy Policy to reflect changes in practice, legal requirements, or operational needs. Updates will be posted on this website with the revised date.

Business Information

Trading Name: AURETEMPHE

Legal Name: AURETEMPHE LTD.

Registration Number: 96779203

Email: info@auretemphe.com

Address: No. 119, Sec. 1, Chongqing S. Rd, Zhongzheng Dist., Taipei City 100004